Privacy policy

This policy explains how WBI Enterprises LLC d/b/a CDMworld collects and uses information when you contact us or interact with our AI Receptionist services.

Information we collect

We collect information you provide during an inquiry or service interaction, including your name, phone number, email address, address, and details about the help you need. AI Receptionist interactions may also include call records and transcripts.

How we use your information

We use this information to respond to inquiries, qualify and follow up on leads, arrange appointments, provide call-back alerts, and deliver the services you request.

SMS / Text messaging

We use phone numbers to send text message follow-ups and service notifications related to the customer's inquiry. These messages include lead follow-up, appointment notifications, and call-back alerts for people who contacted the business first and agreed to receive texts during a phone conversation.

Reply STOP to opt out of text messages. Reply HELP for help, or contact [email protected]. See our SMS / Text Messaging Terms for message frequency and rate information.

Sharing and service providers

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Mobile phone numbers and SMS opt-in consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Information is processed through service providers as needed to deliver the service, including CRM, phone, and messaging platforms. These providers process information to support the requested service, not for their own marketing purposes.

Privacy questions

For privacy questions or requests about your information, contact [email protected].